Bdbig Privacy Policy — Your Information Is Our Responsibility
Protecting your personal information is one of our highest priorities at bdbig. On this page, we clearly explain what information we collect, how we use it, and what your rights are.
Last Updated: January 2025
What Information We Collect and Why
When registering on the bdbig platform, your name, mobile number, email address, and date of birth are collected. This information is used to create your account and verify your identity. We never sell or rent your personal information to third parties without your consent. All information we collect is protected in accordance with the applicable laws and regulations of Bangladesh. Every transaction and activity on your account is conducted through an encrypted connection, significantly reducing the risk of data theft.
Personal Identity Information
Your name, mobile number, and email are collected at the time of registration. Your date of birth is also required for age verification. This information is used solely for account management and customer service. It is not shared with any third-party advertisers. You may request to update or delete your information at any time.
Device & Browsing Information
Your device type, operating system, IP address, and browser version may be collected automatically. This information is used to improve platform security and the user experience. We use cookies that store your preferences and session data. You always have the option to disable cookies through your browser settings. However, disabling cookies may limit the functionality of some features.
Financial Transaction Information
Financial information required during deposits and withdrawals is collected solely for transaction processing. We do not store full bank or card numbers; only the information necessary to identify transactions is retained. All financial data is protected by industry-standard encryption. If suspicious activity is detected, we automatically take steps to secure the account. Your financial information is never used for advertising or marketing purposes.
Data Protection Practices
We protect all data using SSL/TLS encryption technology. Regular security audits are conducted to identify and resolve vulnerabilities promptly. Only authorized personnel have access to your information, and this is strictly monitored. In the event of a data breach, we will notify affected users within the required timeframe. Our server environment operates in compliance with Bangladesh's data protection regulations.
Your Rights & Our Commitment
Bdbig believes every user should have full control over their own information. You may view, correct, or request deletion of your stored data at any time. If you contact our support team, you will receive an initial response to your request within 72 hours. You can opt out of marketing communications at any time through your account settings. We respect your privacy and will always notify you in advance of any changes to this policy.
Right to Access
You can view your stored information at any time by logging into your account. If any part of your information seems unclear, please let our support team know.
Right to Rectification
To correct inaccurate or outdated information, submit a request through your account settings or via support. We ensure prompt action is taken.
Right to Erasure
When your account is closed, your personal information will be deleted from our active database within a specified timeframe. Data retained for legal obligations is kept only for the minimum required period.
Cookie Policy in Brief
We use three types of cookies: essential cookies (to maintain sessions and logins), functional cookies (to remember your preferences), and analytics cookies (to improve the platform). When you first access the platform, you will be notified about cookie consent. You can manage cookies at any time through your browser settings. All cookies other than essential ones are not activated without your consent. We never use harmful tracking cookies or third-party advertising cookies.
Our Commitment Regarding Policy Changes
If any significant changes are made to this privacy policy, we will notify you in advance through your registered contact method. The date of any changes will always be clearly stated at the top of this page. If you disagree with the updated policy, you always have the option to close your account. We believe that transparency is the foundation of genuine trust. bdbig is committed to maintaining an honest and open relationship with you at all times.